Terms of service
Terms & Conditions
Welcome to American DIY Corporation!
These Terms & Conditions (“Terms”) govern your use of our website and services. By browsing, interacting with, or making a purchase on our website, you are agreeing to these terms. We encourage you to read them carefully to ensure a smooth and secure experience with us.
This website is operated by American DIY Corporation, a women-led luxury silver jewelry brand based in Madurai, offering elegant collections inspired by tradition, craftsmanship, and modern style. Throughout the site, the terms “we”, “us”, and “our” refer to American DIY Corporation.
1. Using Our Website
By accessing our website, you agree to the following:
● You are 18 years or older, or using the site under parental supervision.
● You will not use our site for unlawful, fraudulent, or harmful activities.
● You acknowledge that violating these terms may result in termination of your account or access without prior notice.
● We may update or revise these terms at any time. Continuing to use our website implies acceptance of any such changes.
2. Account Use & Platform Access
● You may shop as a guest or create an account for a faster, personalized experience.
● You agree to provide accurate and up-to-date information during registration and checkout.
● We reserve the right to suspend or terminate accounts in case of:
● Suspicious behavior
● Fraudulent activity
● Use of abusive or inappropriate language
● Violation of our brand values or terms
3. Product Information & Accuracy
We take great care to display accurate product descriptions, pricing, and photos. However:
● Colors and textures may slightly vary due to lighting or screen differences.
● Handmade, antique, or gold-plated items may have natural and unique variations.
● Product availability and specifications may change without notice.
If you need clarification before purchasing, please contact our support team.
4. Prices & Payments
● All prices are listed in INR (Indian Rupees) and include GST, where applicable.
● We reserve the right to modify pricing and availability without notice.
● Payments are securely processed via UPI, credit/debit cards, net banking, and other trusted gateways.
● Your payment data is protected using secure encryption technology.
5. Product Availability & Service Modifications
● Some items may be limited edition or available online only.
● We reserve the right to limit, refuse, or cancel orders in cases of bulk buying, fraudulent activity, or policy violation.
● We may change, suspend, or discontinue services or product offerings without prior notice.
● In rare cases of climatic disruptions, strikes, or unforeseen circumstances, delivery delays may occur. These situations are beyond our control, and we request your patience and understanding.
6. Shipping, Returns & Exchanges
Please refer to our Shipping Policy and Returns & Exchange Policy for full details.
Highlights:
● We deliver across India with applicable shipping charges.
● Estimated delivery times are displayed at checkout (generally 7–14 business days).
● Returns are accepted within 10 days, with a required unboxing video.
● Customized products are non-returnable.
● Refunds are processed post-verification, back to the original payment method.
7. Intellectual Property
All website content including images, text, product descriptions, logos, designs, and layout are the intellectual property of American DIY Corporation Silver Jewellery. You may not copy, reproduce, republish, distribute, or exploit any part of our website or products without explicit written permission from us.
8. Oversights and Inaccuracies
At American DIY Corporation, we take great care to ensure that all product information, pricing, and images displayed on our website and marketing channels are accurate and up-to-date. However, there may be unintentional errors, omissions, or oversights in the content provided.
These may include:
● Typographical mistakes
● Incorrect pricing or availability
● Inaccurate product descriptions, images, or specifications
We reserve the right to correct, update, or modify such inaccuracies at any time—even after an order has been placed. In such cases, we will notify you and provide options to proceed with or cancel the order.
⚠️ Please note: American DIY Corporation shall not be held liable for any damages or losses arising due to such errors. We encourage customers to double-check product details and reach out to our support team for clarification before purchase.
9. Fraudulent Transactions
To maintain a safe and secure shopping environment, American DIY Corporation continuously monitors transactions for signs of fraud or suspicious activity.
We reserve the right to:
● Cancel any order that appears to be unauthorized, suspicious, or in violation of our policies
● Block or suspend accounts involved in fraudulent use of payment methods, fake identities, or misuse of promo codes
● Report any criminal activity to the appropriate legal authorities
If you believe your account or payment details have been used without your authorization, please contact us immediately at care@ishna.in.
Your transaction safety is our top priority. All personal and payment information is processed through encrypted and secure channels.
10. Force Majeure (Events Beyond Our Control)
American DIY Corporation shall not be held liable or responsible for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to:
● Acts of God (natural disasters, floods, earthquakes)
● Fire, explosions, or pandemics
● Government actions or legal restrictions
● Internet outages, courier disruptions, or logistics breakdowns
● Civil unrest, war, strikes, or labor disputes
These Force Majeure events may affect product delivery timelines, service availability, or fulfillment of orders. In such situations, we will make every reasonable effort to resume operations and keep you informed through email or our platform.
11. Disclaimer of Liability
● American DIY Corporation silver jewelry is handcrafted and made with care. However, tarnishing, discoloration, or wear may occur due to exposure to chemicals, improper storage, or personal skin reactions.
● We recommend reviewing product materials and care instructions before placing an order.
● American DIY Corporation is not responsible for delays caused by external logistics, weather, government regulations, or third-party courier issues.
● All products are sold "as-is" and warranties are not implied unless stated.
12. Termination of Use
We reserve the right to terminate access or cancel any order/account at our discretion in cases including but not limited to:
● Violation of these Terms
● Suspicion of fraud or misuse
● Harassment, abusive communication, or illegal activity
● Refusal to comply with American DIY Corporation’s policies or conduct standards
Any fraudulent or illegal activity will result in immediate action and may be reported to authorities if needed.
13. Indemnification
You agree to indemnify and hold harmless American DIY Corporation Silver Jewellery, its parent company Sri Krishna Nagai Maligai, subsidiaries, affiliates, partners, directors, employees, and service providers from any claims, liabilities, damages, losses, costs, or legal fees that arise due to:
● Your breach of these Terms and Conditions
● Violation of any law or third-party rights
● Misuse of our website or services
● Any fraudulent or abusive conduct involving your account or orders
This clause ensures mutual accountability and a fair relationship between you and our business.
14. Governing Law
These Terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Tamil Nadu.
15. Final Note
We are committed to providing a transparent, respectful, and enjoyable shopping experience. These Terms are in place to protect you, our community, and our brand values.
If you disagree with any part of these terms, we advise you not to use the website. Your continued usage implies acceptance.
16. Contact Us
If you have questions about these Terms or need assistance, our team is here for you.
Email:
WhatsApp
Address:
Thank you for choosing American DIY Corporation – Where Silver Tells Your Story.
